Reasons Why One Should Go To Consumer Court


The Consumer Court was established in India to resolve issues arising under the Consumer Protection Act of 1986. These courts have been formed at the district, state, and federal levels of government. The law brings a disagreement before one of these courts, implying that each Court has a set legal valuation.

When One Should Go To Consumer Court

According to the Customer Protection Act, a consumer is someone who buys a product or service for personal use rather than business usage. It implies that if you aren't pleased with the quality of a service or the standard of a product you've purchased or committed to acquire within two years of the grievance, you can register a complaint in consumer court. Furthermore, as a customer, you have the right to demand restitution for any annoyance or harm caused by a defective product or service.

Filing a complaint in Consumer Court

Step 1

Send a notice- Before launching a complaint, it is best to send a legal notice to the company's registered office outlining all of the facts of the issue. 

Step 2:

Fill out the complaint- You may now fill out the complaint on plain paper. It should include the complainant's name, description, and address, the facts linked to the complaint, documentation supporting the claims mentioned in the complaint, the compensation requested, and the complainant's signature.

Step 3:

Pay court costs- The court fees should be paid in the form of a demand draught.

Step 4:

Fill out an affidavit.

Conclusion

Customers can register complaints and seek compensation in a consumer court or forum if a company fails to offer decent service or value merchandise. You might be able to seek legal redress if a vendor sold you a mediocre product or a service provider treated you with bad treatment by submitting a consumer complaint. Knowing the Customer Protection Act will offer the consumer an advantage when dealing with difficulties in the consumer sector.

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